
Frequently Asked Questions for Wireless camera Hero Ranger 2
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Stay Ahead with the Ultimate CCTV Solution for Unmatched Security
The Hero Ranger 2 is a top-of-the-line CCTV camera designed to provide exceptional security with crystal-clear video quality. Featuring high-definition resolution, advanced night vision, and intelligent motion detection, it ensures complete surveillance of your property 24/7
1. Features of this camera
Pan & Tilt for 360° Coverage | Human Detection | Smart Tracking | Night Vision | Privacy Mode
2. What things installation & maintenance Includes ?
It includes your
• Electrical point making
• Patti work
• 4+4 box
• Configuration on phone
• Online call support for 1 year
• If anything happens to the camera sending it to the services center and getting it back and reinstalling it back.
3. After sales service ?
Yes
4. How many phones can access the cameras at a time ?
Multiple, with Device sharing from Master User
5. Step by Step instructions to set up the phones including passwords ?
Post hand-over will make a video and give it to you
6. What is the benefit of Alexa ?
Alexa has multiple advantages, but in terms of Camera it can only announce the camera
motion alert(helpful if your phone is not handy) with Amazon Alexa speaker which you have to purchase separately.
7. Router wifi range if not enough would a repeater be required ?
Yes, we recommend Tp-link RE305 for smaller properties. If bigger properties WiFi range treatment is recommended.
we can provide the same
8. Support up to how much memory card ?
256 GB any Make is available (recommend Scandisk)
9. Recording for How many days
(No Specific calculator provided by company)
As per our observations and clients feedback it is :
• 256 GB H.264 : 20 days on Motion
• 128 GB H.264 : 10 days on Motion
• 64 GB H.264 : 5 days on Motion
Pros :
• Quick installation
• Less wiring
• Price efficient till 4 camera set-up
• 2 way talk facility
• Shielding camera is possible if you are home
• Rotating the camera for different angle so less camera required
• Quick and immidate notification
• If connected to Alexa it can give you voice movement notification if you don't have smart phone handy
Cons :
Range reception for wifi connectivity will be required if away from main router (range extender will be needed)
• Less theft protection and it memory card
• Any can take the camera, recording is gone
• There are few wifi router which it don't connects (it needs to be configured on
wired)(dependency on network person also)
• Adaptor needs to be hided otherwise anyone can put off the adaptor