CCTV Basic Fault finding site survey

When performing a site visit to troubleshoot a CCTV system, it’s important to follow a structured approach to identify and fix common faults

Service details

• Assessing the Problem
• Ask the client about the issue
• Identify specific symptoms
• Inspect Cameras
• Inspect Cables and Connectors
• Check the DVR/NVR Device
• Check the Power Supply
• Troubleshoot Signal Loss
• Check the Network Cable
• Check the IP Address
• Check the DVR/NVR Recording Settings
• Final Verification
• Document the Findings
  

Prerequisites of Site

• Common CCTV Faults and Solutions
• No Image: Check camera power, cables, and connections.
• Ensure the camera lens is not obstructed or dirty.
• Poor Image Quality: Clean the lens, check for interference in cables, or adjust the camera settings.
• Recording Failure: Ensure there is enough storage space, check recording settings, and format the hard drive if necessary.
• Signal Loss: Inspect the cable integrity, connectors, and power supply. Swap cables or cameras to isolate the issue.
• Remote Viewing Issues: Check network settings, IP configurations, and port forwarding.

Warranty of Installation

1 day warranty

We also provide a range of CCTV-related services including HD camera installation, IP camera installation, Wifi / wireless camera installation, BNC / DC Checking and changing, CCTV Power supply checking and changing, NVR / DVR Installation, DVR offline solving issue, DVR / NVR Password reset, DVR / NVR Date time issue : Battery changing and checking, CCTV camera shifting, CCTV Hard-disk checking and changing, Camera offline issue service, CCTV mouse checking and changing, CCTV raster and lining in the camera problem checking, RJ 45 checking and changing, Lift Access point installation and Lift camera installation to ensure your surveillance needs are fully covered with reliable support.

At our company, we specialize in delivering a comprehensive range of electronic and security solutions tailored to meet the demands of both residential and commercial environments.

We offer a wide range of specialized electronic and communication services through our platform, covering both primary and internal solutions to meet diverse client needs. Our main service categories include CCTV services, AV solution services, Wi-Fi & networking solutions, Cabling services, Access control services, Intercom/EPABX systems, and Video door phone installations. Each service is delivered with a focus on quality, integration, and long-term support. To explore the full list of what we offer, including additional internal services tailored for various residential, commercial, and industrial requirements, visit our All Services page.