CCTV Basic Fault finding site survey

When performing a site visit to troubleshoot a CCTV system, it’s important to follow a structured approach to identify and fix common faults

Service details

• Assessing the Problem
• Ask the client about the issue
• Identify specific symptoms
• Inspect Cameras
• Inspect Cables and Connectors
• Check the DVR/NVR Device
• Check the Power Supply
• Troubleshoot Signal Loss
• Check the Network Cable
• Check the IP Address
• Check the DVR/NVR Recording Settings
• Final Verification
• Document the Findings
  

Prerequisites of Site

• Common CCTV Faults and Solutions
• No Image: Check camera power, cables, and connections.
• Ensure the camera lens is not obstructed or dirty.
• Poor Image Quality: Clean the lens, check for interference in cables, or adjust the camera settings.
• Recording Failure: Ensure there is enough storage space, check recording settings, and format the hard drive if necessary.
• Signal Loss: Inspect the cable integrity, connectors, and power supply. Swap cables or cameras to isolate the issue.
• Remote Viewing Issues: Check network settings, IP configurations, and port forwarding.

Warranty of Installation

1 day warranty